FAQ's
Welcome to our FAQ page
We're here to make your shopping experience at ARCFUELSUPPS™ as smooth as possible. Below are the questions our customers ask most. If you need further help, contact us anytime.
Orders & Payments
Q: What payment methods do you accept?
We accept major credit and debit cards (Visa, Mastercard, American Express), plus Shop Pay, Apple Pay, and Google Pay. All available options are shown at checkout.
Q: Can I modify or cancel my order after placing it?
We process orders quickly to ensure prompt delivery, so changes or cancellations may not be possible once an order is confirmed. If you need assistance, please contact us within 1 hour of placing your order and we'll do our best to help.
Shipping & Delivery
Q: Where do you ship?
We ship to the contiguous United States only (not Alaska, Hawaii, US territories or APO/FPO addresses). Orders are dispatched from the USA. We're working on additional destinations — join our email list to hear first when we add them.
Q: How much is shipping?
Flat-rate tracked shipping is $5.99. Shipping is free on orders of $100 or more.
Q: How long will my order take to arrive?
Orders are dispatched within 1–5 business days, then delivered 2–4 business days after dispatch. Delays can occur during carrier disruptions or high-demand periods. You'll receive a tracking link as soon as your order ships.
Q: How can I track my order?
Once your order ships we'll email you a tracking number and link. If you created an account, you can also track your order from your account. See our Track My Order page for details.
Returns & Refunds
Q: What's your return policy?
Because our products are consumable supplements, we cannot accept physical returns. We do offer refunds or replacements for items that arrive damaged, defective, or incorrect — see our Refund Policy for full details and timeframes.
Q: My item arrived damaged. What should I do?
We're sorry to hear that. Email support@arcfuelsupps.com within 7 days of receiving your order, with your order number and clear photos of the product, packaging, and shipping label. You do not need to ship the product back to us.
Product Information
Q: Where are your products made?
Our products are manufactured in the USA. Every product page lists the full ingredient panel and suggested use.
Q: Are your products suitable for everyone?
Our products are intended for adults 18 and over. If you are pregnant or nursing, have a medical condition, or take medication, consult a healthcare professional before use. See our Disclaimer.
Q: Do you restock sold-out items?
Popular products may be restocked based on demand. Sign up for our email list to hear when they return.
Still have questions?
Reach our customer care team at support@arcfuelsupps.com — we're here to help.